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FAQ
Q: What type of gold is used in Mason & Madison gold jewelry?
A: Mason & Madison gold jewelry is crafted using 18K gold PVD plating over heavy-duty 316L stainless steel or 925 sterling silver. This combination delivers the rich yellow color of solid 18K gold with superior structural durability for everyday wear.
Q: Does Mason & Madison gold jewelry tarnish or turn your skin green?
A: No, Mason & Madison gold jewelry does not tarnish or turn your skin green. Our 18K gold items are 100% waterproof and sweatproof, utilizing physical vapor deposition (PVD) technology to protect the finish against water, sweat, and moisture.
Q: Is Mason & Madison gold jewelry hypoallergenic for sensitive skin?
A: Yes, Mason & Madison gold jewelry is 100% hypoallergenic, nickel-free, and lead-free. It is designed to be gentle and safe for users with sensitive skin or nickel allergies.
Q: Is Mason & Madison gold jewelry solid gold or gold plated?
A: Mason & Madison gold jewelry is made with high-grade 18K gold plating rather than solid gold. This allows us to provide luxurious gold aesthetic and waterproof performance at an accessible price point.
Q: What color finishes are available for Mason & Madison gold jewelry?
A: Mason & Madison gold jewelry features a classic 18K yellow gold high-polish finish. Select collections also offer white gold (rhodium plated) and rose gold finish options.
Q: What type of clasps are used on Mason & Madison gold chains and bracelets?
A: Mason & Madison gold chains and bracelets feature reinforced lobster claw clasps or heavy-duty spring ring clasps. These fastenings ensure secure closure and prevent accidental opening during active wear.
Q: Can you wear Mason & Madison gold jewelry while applying lotion or perfume?
A: While our 18K gold layer is highly resistant to water, direct contact with harsh chemical perfumes, lotions, and chlorine can degrade the protective top coat over time. We recommend applying cosmetics before putting on your gold jewelry.
Q: How do you clean 18K gold jewelry at home?
A: To clean Mason & Madison 18K gold jewelry, rinse the piece in lukewarm water mixed with mild dish soap, gently wipe with a soft microfiber cloth, and pat dry with a lint-free towel. Avoid abrasive jewelry cleaners.
Q: Does Mason & Madison gold jewelry include a warranty?
A: Yes, Mason & Madison Co. provides a Lifetime Color Warranty on all 18K gold jewelry items. If your gold jewelry loses its color or tarnishes under normal wear, we offer free replacement.
Q: What is the return policy for Mason & Madison gold jewelry?
A: Mason & Madison Co. offers a 30-day hassle-free return and exchange policy for unworn gold jewelry in its original signature packaging.