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FAQ
Q: Are the pearls used in Mason & Madison gold pearl jewelry real?
A: Yes, Mason & Madison uses 100% genuine cultured freshwater pearls. Each pearl is hand-selected for its high luster, smooth surface, and natural color, ensuring every piece of gold pearl jewelry features authentic, high-quality gemstones.
Q: What metal is used under the gold plating in Mason & Madison pearl jewelry?
A: Mason & Madison gold pearl jewelry is crafted with a high-grade 316L stainless steel or solid sterling silver base, finished with a thick 18K gold PVD coating. This combination ensures long-lasting durability, golden brilliance, and resistance to tarnishing.
Q: Can you wear Mason & Madison gold pearl jewelry in the shower or water?
A: While the 18K gold chain is 100% waterproof, real pearls are natural organic gemstones that are sensitive to harsh chemicals, hot water, and soaps. To preserve the luminous luster of your pearls, we recommend removing gold pearl jewelry before showering, swimming, or applying perfumes.
Q: Is Mason & Madison gold pearl jewelry safe for sensitive skin?
A: Yes, all Mason & Madison gold pearl jewelry is 100% hypoallergenic, nickel-free, and lead-free. It is specifically designed to be gentle and safe for daily wear on sensitive skin without causing skin irritation or discoloration.
Q: How are the pearls secured on Mason & Madison gold chains and earrings?
A: Pearls in Mason & Madison jewelry are secured using custom wire-wrapping, bezel settings, or industrial-grade jewelry adhesive on reinforced peg posts. This multi-step craftsmanship prevents pearls from loosening or falling off during normal wear.
Q: Why does my pearl jewelry look slightly different from the website photos?
A: Because Mason & Madison uses natural cultured freshwater pearls, every pearl has unique organic shapes, subtle luster variations, and individual surface characteristics. These natural traits ensure that your gold pearl necklace or bracelet is one-of-a-kind.
Q: How do you clean and maintain gold pearl jewelry at home?
A: To clean gold pearl jewelry, wipe the pearls gently with a soft, damp microfiber cloth after each wear. Avoid using ultrasonic cleaners, alcohol, steam, or abrasive chemicals. Store your gold pearl pieces flat in a velvet jewelry pouch to prevent scratches.
Q: How do you style gold pearl necklaces with other gold chains?
A: To style a modern gold pearl necklace, pair a delicate Madison Pearl™ strand with a bold 16-inch MASON CHUNKY CHAIN™. Combining the soft texture of real pearls with structured gold links creates a balanced, elevated multi-layered necklace look.
Q: Does Mason & Madison gold pearl jewelry come with a warranty?
A: Yes, Mason & Madison Co. offers a 1-Year Quality Warranty on all gold pearl jewelry. This covers manufacturing defects, clasp issues, and structural gold plating performance under standard care guidelines.
Q: Is Mason & Madison gold pearl jewelry packaged ready for gift-giving?
A: Yes, all gold pearl jewelry is delivered in a signature Mason & Madison Co. velvet pouch and luxury gift box. It serves as an ideal gift for birthdays, anniversaries, weddings, Mother's Day, and holiday celebrations.
